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New Service Request

Please complete as much information as you can on the New Service Request before submitting it. This detail will help our Solutions Team gather information about your plan before contacting you. Your answers to these questions will help us to determine the right solution for you quickly because we'll better understand if one of our special-forumulated products will resolve the issue; a service technician should be sent to your home; or if there is another appropriate solution.

First name *
Last name *
Email address *
Current phone number *
Phone number at time of purchase (if different from current)
Street address
Province/State *
Postal/Zip code
Specific item
Date purchased (YYYY-MM-DD)
Order ID
Description of issue *
How did the issue happen?
When did the issue occur? (YYYY-MM-DD)
Have you done anything to try correcting the issue?
Please upload your invoice and/or any pictures.