Because of the unprecedented high volume of Service Requests and an overloaded demand for professional repair services, our ability to respond to your existing Service Request has impacted the quality level of service we are known for delivering.
Please be assured that we are processing your Service Request as it remains an important priority for our team. Your Service Request will be reviewed and you will receive an update within 48 hours.
We thank you for your patience and understanding during these challenging times.
Rebeca Lopez
Senior Director, Customer Success.